NSFAS Contact Details | NSFAS Numbers
NSFAS (National Student Financial Aid Scheme) is a South African government student financial aid scheme, aimed at helping South African students to access higher education by giving grants and student loans.
In order to apply for a student loan or grant, you can contact NSFAS using the contact details and NSFAS numbers below:
NSFAS Contact Details
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- Telephone number: 0860 067 327
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- Fax number: 086 578 8296
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- Physical address: NSFAS Head Office, The Atrium on 18th floor, 285 Francios Botes Street, Sunnyside, Pretoria
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- Postal address: Private bag X16 Hatfield, 0028
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- E-mail address: info@nsfas.org.za
NSFAS Numbers
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- Student NSFAS number: 324 100 088
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- Institution NSFAS number: 011 084 8031
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- Finance NSFAS number: 108 100 505
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- SAQA NSFAS number: 963 01 0941
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- Evaluation NSFAS number: 915 05 8068
For general, student and NSFAS Wallet inquiries
- For all other queries regarding students:
Tel No.: 08000 67327
Email: info@nsfas.org.za - Postal Address
University and TVET College documents
Private Bag X4, Plumstead 7801, South Africa - Postal Address
NSFAS Wallet documents
Private Bag X6, Plumstead 7801, South Africa - Physical Address
10 Brodie Road, House Vincent 2nd Floor, Wynberg, Cape Town 7700
NSFAS head office contact details
- Postal : Private Bag X1, Plumstead, 7801
- Physical : 2nd Floor, House Vincent, 10 Brodie Road, Wynberg, Cape Town, 7700
Tel 021 763 3200 / 08000 67327
Web www.nsfas.org.za
NSFAS contact details | nsfas contacts | nsfas new contact details
NSFAS Virtual Contact Centre
- We are available to assist through the following channels:
- Email: info@nsfas.org.za
Facebook: National Student Financial Aid Scheme
Twitter: @myNSFAS
Instagram: @myNSFAS
Account, Payment and Balance Enquiries
- For queries regarding payments and balances:
Tel No.: 08000 67327
Email: collections@nsfas.org.za - For general enquiries relating to accounts:
Email: queries@nsfas.org.za
Vuvuzela Fraud & Corruption hotline
To submit information on fraud or corruption identified or witnessed:
- Tel No.: 0860 247 653
- Email: nsfas@thehotline.co.za
- Fax2Email: 086 726 1681
- SMS Call Back Number: 30916
- www.thehotlineapp.co.za
- www.thehotline.co.za
For the submission of legal documentation for the attention of the National Student Financial Aid Scheme
- Email: legal@nsfas.org.za
Legal documentation not submitted and logged through this dedicated mailbox will be deemed invalid and will not receive timeous attention
Outreach and Community Event Invites
- For all queries regarding outreach and community event invites:
Tel No.: 021 763 3200
Email: outreach@nsfas.org.za
Media
For all media-related enquiries please contact:
- Tel No: 021 763 3200
Email: media@nsfas.org.za
NSFAS numbers | nsfas contact number | nsfas toll free number
Call the NSFAS Call Centre on 021 763 3200, email info@nsfas.org.za or SMS 32261 with your name, contact number, email address and postal address.
These numbers are important for students to remember when applying for a student loan or grant from NSFAS. If you have any questions or need more information, please contact NSFAS using the contact details mentioned above. The National Student Financial Aid Scheme (NSFAS) strives to ensure that students from all backgrounds have access to quality and affordable higher education in South Africa. As an important part of this endeavor, it is important that students are able to access the information, support and assistance they need to benefit from the services provided by the Scheme. To this end, NSFAS has dedicated contact details and telephone numbers that students can use to obtain information and support.
For general enquiry calls, NSFAS has a dedicated call centre, staffed by trained NSFAS resources and employed service providers to ensure student queries are addressed swiftly. The call centre number is 086 010 3436.
Students looking for more specific information can also dial certain NSFAS telephone numbers for assistance. For example, a student who needs assistance with the application for a bursary can call 0800 059 059. Alternatively, the student can call a second line at 021 763 2311. For complaints, there is a dedicated toll free line of 0800 001 001.
In addition to the dedicated telephone lines, NSFAS can be contacted using email. Applications, as well as complaints, are dealt with using NSFAS’s dedicated email address, which is emservice@nsfas.org.za. To ensure that any contact with NSFAS is successful, it is important to include relevant contact details with the email, including names, student number, date of birth and telephone number.
NSFAS also offers support through various social media mediums and online portals. For example, Facebook is used to communicate news and updates, while YouTube offers information on key dates and processes. In addition, there is an App available for smart phones, which can also be used for enquiries and support.
The NSFAS website provides a wealth of information for students. The website can be used to access information on bursaries, loan agreements, and other services provided by the Scheme. Furthermore, important dates and deadlines can be tracked through dedicated portals on the website.
To further ensure that students have access to the best possible service and to ensure that queries and complaints are dealt with swiftly and efficiently, NSFAS has put in place several contact channels to ensure students have the best possible access to the services needed to succeed.